1. Who we are

Prosochi is a service operated by IOLIS Ltd, a company registered in England and Wales (company number 11968202). Our registered office is at C5 Business Centre C5 North Road, Bridgend Industrial Estate, Bridgend, Wales, CF31 3TP.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, IOLIS Ltd is the data controller for personal data processed through the Prosochi platform.

If you have any questions about this policy or how we handle your data, you can contact us at privacy@iolisarc.com.

2. What data we collect

We collect different categories of personal data depending on how you interact with Prosochi:

Account holders (senders)

Recipients and uploaders (no account required)

Transferred files

Important: Files uploaded to Prosochi are encrypted with AES-256-GCM before they are written to disk. File names, sizes, and metadata are also encrypted. We cannot access, read, or inspect the contents of your files. We do not scan, index, or analyse transferred files for any purpose.

3. How we use your data

PurposeLegal basis (UK GDPR)
Providing the Prosochi service (sending, receiving, verifying access)Performance of a contract (Art. 6(1)(b))
Maintaining tamper-evident audit logs of file accessLegitimate interests (Art. 6(1)(f)) — security and accountability
Sending transactional emails (OTP codes, download notifications)Performance of a contract (Art. 6(1)(b))
Processing payments for paid subscriptionsPerformance of a contract (Art. 6(1)(b))
Preventing fraud, abuse, and ensuring platform securityLegitimate interests (Art. 6(1)(f))
Complying with legal obligations (e.g. tax records, law enforcement requests)Legal obligation (Art. 6(1)(c))

4. Who we share your data with

We do not sell, rent, or trade your personal data with any third party. We share data only with the following categories of processors, all of whom are bound by data processing agreements:

We may also disclose personal data if required to do so by law or in response to a valid legal request from a public authority.

5. Where your data is stored

All files and associated metadata are stored on a dedicated bare-metal server located in Finland, within the European Union. The server is not shared with any other organisation. There is no multi-tenancy, no shared hypervisor, and no shared storage.

Account and audit data is also stored on EU infrastructure. We do not transfer your data outside the UK or EEA unless explicitly required by you (for example, if you send a file to a recipient located outside the EEA).

6. How long we keep your data

7. Your rights

Under the UK GDPR, you have the following rights in relation to your personal data:

To exercise any of these rights, contact us at privacy@iolisarc.com. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been breached.

8. Cookies

Prosochi uses only strictly necessary cookies to operate the service. These include:

We do not use analytics cookies, advertising cookies, or any third-party tracking. No cookie consent banner is required because we only use strictly necessary cookies.

9. Security

We take the security of your data extremely seriously. For full details of our security architecture, see our Security Overview. Key measures include:

10. Children

Prosochi is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete that data promptly.

11. Changes to this policy

We may update this policy from time to time. If we make significant changes, we will notify account holders by email. The "last updated" date at the top of this page indicates when the policy was most recently revised.

12. Contact

If you have any questions about this privacy policy or our data practices, please contact:

IOLIS Ltd
C5 Business Centre C5 North Road
Bridgend Industrial Estate
Bridgend, Wales, CF31 3TP
info@iolisarc.com